Under construction*
Under construction*
*but almost done! Feel free to take a look :)
ImmuKnow
ImmuKnow centralizes allergy and medical information so it is easy to keep up-to-date and is always accessible.
This application allows schools to centralize the collection, organization, and storage of students’ relevant medical records.
Understanding the problem
Daycares, pre-schools, and elementary schools must be aware of any serious allergies of their students and staff. These institutions need a simple and effective way to track these allergies and inform their community members. In the case of students, parents and guardians must inform the institution of all allergies, often through digital forms. These digital forms then get organized into the students’ files. Serious life-threatening allergies are put on a list and distributed throughout the institution so everyone is informed. It is imperative that this information is up-to-date at all times.
Parents and guardians also want to make sure their child’s allergy is getting the attention it requires. While it may not be a big deal for the guardian to email, call, or fill out a new form with updated information, having all these options and not knowing which will get the information to the right people quickly can be worrying.
Additionally, children will often want to share snacks with friends in their class. This can be scary and isolating for children with food allergies and sensitivities.
Top pain points
Paperwork / digital forms
Guardians must fill out paperwork with up-to-date information. Whenever a child’s allergy profile changes, they must send the office an update. They need to email, call, or fill out more paperwork, and trust that the their child’s information will be properly updated and the correct people will be informed immediately.
Institutions must file all paperwork correctly and efficiently. Additionally, if information is updated in the middle of the school year through email, phone call, doctors note, or updated health forms, that information must be added to the student’s file and the correct people must be informed.Updating files and people
Institution administration must update students’ files, and make sure the correct people are informed, such as the cafeteria, school lunch supplier, teachers/caregivers, and maybe other students. Insuring that this information is updated and distributed quickly is very important.Not being able to share snacks with friends
Children with food allergies, sensitivities, or restrictions can feel left out if they are not able to share or trade snacks with friends.
User personas
Persona 1: Emma, 37, Mother
Motivations/goals
Feel comfort knowing their child's school has accurate and up-to-date information regarding their child’s allergies.
The ability to update information without having to call/email/make an appointment/fill out paperwork
Be comfortable sending their child to a new friend’s house
Pain points
Worrying about what her child is consuming at school/how closely the school is monitoring what the her child is eating
Calling, emailing, filling out new paperwork
Not knowing if all staff/classrooms received her child’s health update
Reading through tiny ingredients lists
Persona 2: Lauren, 42, School administrator
Motivations/goals
Always having accurate and up-to-date information regarding all student and staff with allergies and medical conditions.
Have that information organized, easily accessible, and understandable.
Be able to share that information easily and quickly with teachers, staff, cafeteria, etc…
Pain points
Filing health updates into the correct child’s file and making sure everyone who needs to know is aware.
Filtering through emails, phone calls, doctors notes, and paperwork to compile the necessary information for distribution.
Dealing with a clunky system to then distribute updated medical lists to all teachers in the school.
Persona 3: Olivia, 11, Student/Child
Motivations/goals
Does not want to worry about what she eats. Would like to be able to try new packaged and labeled foods.
Wants to receive information quickly.
Wants to know that the people around her know and not have to explain herself to people at school, after school activities, friends houses, etc.
Pain points
Not being able to share/trade snack in the classroom.
Having to wait for confirmation from parent, teacher, or other adult that something is safe to eat.
Worrying that her teacher didn’t get her medical update over the weekend.
Defining the MVP
Sketching and writing lists helped map out the user flow and come up with a storyboard to help identify the MVP.
Quick updates
The ability to update medical information immediately. The school will also immediately get a notification of the update.
Distribute information quickly
Office administration will be able to compile comprehensive allergy lists quickly because of the databases ease of input, navigation, and ease of export.Checking labels
Users can take photos of an ingredients list or the front of a packaged food and know if it is safe to eat.Important information upfront
Quickly know what action to take if a child has been exposed to an allergen. Know how severe the allergy is.
Design Process
I wanted the design to be clean, intuitive, uninteresting, and free of distractions. It was important for the design language to convey trustworthiness.
Ideation and Wireframing
I started with roughly sketching out the layout of the webpages for computer and mobile. This is likely how majority of users would interact with the application, so it was important to me to keep it simple. Once I had these rough layouts down, I went into Figma and started to create a web wireframe. This also allowed me to quickly create a wireframe and prototype for the phone app.
